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Picking Reliable Business Phone Systems Chicago

By Ann Allen


Communication is important in any business that aspires to make headway at the market place. Thus, the choice of the business phone to use must be considered carefully with the full knowledge of the benefits as well as the downside. Here are common choices that are available for business phone systems Chicago companies should consider.

One of the common options is to install a PABX and connect it to the landlines. The small telephone exchange is connected to headsets that serve every member in the organization. You can then connect the same to the telephone service providers using a GSM module with SIM cards installed.

The staff needs a special dial-out code when placing an external call. The company needs to have qualified personnel to run the system and diagnose it whenever there is a problem. Most PABX systems have a specified number of lines that can be added when the company grows. Ask the dealer for the number of extensions that the telephone exchange can support. If you plan on a much bigger business in the future, consider a modular system. New extensions can be added to modular PBXes by slotting extension cards on extra dimes in the system.

Alternatively, you can buy the virtual PBX service for your telephone communications. The virtual PBX is software based and can be installed in a PC. Members of the staff connect with the outside world using their PCs. Other virtual systems are cloud based and accessible over internet. The package simplifies the art of communication in that you would not need to buy any equipment or hire anyone to ensure that the telephone exchange runs as it should.

If you are a very small firm or operate a home based office, you may consider having a fixed line for your call. Fixed lines come with a handset and allow you to connect to two or three more phones. Many service providers also offer internet connectivity through the landline.

VoIP is also a leading technology when it comes to telephony. Callers in the network make use of the internet protocol to reach other users. The equipment needed for VoIP are an internet enabled PC and a pair of headsets. On the other hand, smartphone owners can connect to the VoIP service via a SIP app in their phones. VoIP units communicate to traditional analog phones as well as digital handsets without need for extra equipment.

When settling for a particular technology, consider the cost of the technology, the expertise needed to run the telephony system and the ability to scale the system up in future should the firm expand. Most service providers and equipment dealers train their staff and are available for a 24-hour customer support whenever needed.

Seek professional opinion if you are not sure of the service to pick. Compare different brands of equipment and choose the one with good reviews. The telephone systems come at a price. Thus, careful consideration should be made before the purchase decision. A good system is durable, clear, and easy to use.




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