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The Benefits And Difficulties Of Hosted VoIP Vancouver Island Systems

By Sandra Lewis


There are a lot of things that businesses today are involving in their operations to improve productivity and increase profits. One of them is using a VoIP system to enhance communication. This is a technological innovation that allows the conversion of analog voice calls to digital form through private or public telephone networks. Hosted VoIP Vancouver Island allows making of calls over the Internet rather than using the traditional phone lines. The system is perfect for small and big businesses. This technology has several advantages and disadvantages, as explained in the rest of the paragraphs.

This unit offers flexibility when it comes to connection. A business can have its sales reps in the field connected no matter where they are located. It also provides the connection to project officers or senior officials from remote areas. Furthermore, a business does not incur additional costs when it changes the location. This makes the technology perfect for both small and large companies.

Businesses can choose additional features they need without incurring extra expenses. Such features include voicemails or fax facilities. There are also other calling options like call queuing, call transfer and caller identification that you can choose. Conference calling enables you to host phone meetings with several members without having to be present.

This system has customer support for twenty-four hours a day, seven days a week. The service provider monitors and oversights the system so that no disruptions will be experienced. Furthermore, they provide power backup in cases of blackouts. As if that is not enough, the provider can upgrade hardware and software without adding the expense to you.

The installation cost of the VoIP telephone unit is low compared to the traditional line. Consider the traditional system where you must buy cables to connect the phone. Additionally, you will only deal with one account. The cost of purchasing mobile phones for staff can be significant. Apart from having a low installation cost, hosted systems offer cheap call rates too.

Regardless of the above advantages, the hosted system has several disadvantages. The telephone unit may give poor quality of connectivity due to signal interference. The quality of the connection depends on several factors like the hardware, the kind of service provider you choose, the destination of the call, or your broadband connection.

The hosted VoIP system cannot operate without Internet access. Therefore, if there are outages, disruption is rampant, and the problem is beyond the ability of the provider. For you to use this unit, you are required to have an Internet connection. This is why many businesses find it challenging to have.

The companies that provide the service have set a fixed charge that every business with the VoIP unit must pay. Still, the cost can mount up irrespective of the users. This means that a company may have to cover high costs, in the end, no matter the number of people using the system.

The security of this technology is a significant concern. Like any other technology that relies on the Internet, the VoIP system faces several threats like viruses, malware, call tempering, and identify and service theft. Such risks could endanger the future of a business.




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