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For Better Business Phone Systems Boston Companies Go For VoIP

By Paul Watson


Business is increasingly conducted on a global scale. Even very small businesses can compete in this arena thank to internet technology. It is a very tough environment, however, and only those that are innovative and always on the cutting edge of current trends can thrive. This requires superior communication and a high degree of mobility. Modern consumers demand immediate responses. This is why, when it comes to choosing business phone systems Boston companies increasingly opt for VoIP.

VoIP, short for Voice over Internet Protocol, is not a new idea. It has been available since the very first days of the internet. Initially, it did not attract much attention because VoIP requires a fast reliable internet connection in order to work. In the earlier years, access was restricted to the bigger centers and it was not always reliable. Now, however, internet access is available everywhere and subsequently VoIP popularity has soared.

Many companies are initially attracted to VoIP because it promises them significant savings on their telephone accounts. This is certainly not just boasting. Many large companies have reported that they have saved more than half their previous telephone accounts after switching to VoIP. Over the long term these savings can be truly significant amounts of money that will reflect favorably on the balance sheet.

Apart from savings on monthly telephone bills, VoIP clients also save in other ways. Because the system is installed centrally and hosted by the service provider, maintenance cost is minimal. Traditional switchboard systems required a substantial investment in hardware and a separate installation at every branch had to be done. Each installation had to be manned by an operator. With VoIP there is only the one installation and no operator is required.

In days gone by employees could make or receive calls only if they were present at their desks. The moment that they left, they were out of touch. With VoIP users are never out of touch. They can communicate from anywhere. This means that there is never a need to leave messages or to miss a call. VoIP users are free to be where they can be most productive.

Then there is the fact that users are not restricted to the use of any specific device in order to communicate. They can use any device that can access the internet. Because all user records are stored in the cloud, it is instantly available whenever a user logs into the system, regardless of the device he uses at the time. The ability to use whatever device is handy also enhances productivity and efficiency.

Voice is but one small part of human communication and this is where VoIP excels. It offers many advanced features that allow users to transmit files and graphics, to arrange video conference calls, to send voice to fax messages and to even email contacts by speaking the message aloud. The other features that PABX users have grown used to, such as voice mail, call holding and call transferring abilities are all also still available.

Some experts say that VoIP is the future of communications and that it will replace most other forms of calling. Present users certainly agree. It offers superior features, it is reliable and it is extremely affordable. It truly allows companies to take their business to wherever it needs to be.




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