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Advantages Of Using Small Business Voip Phone Systems Over The Old System In Vancouver, BC

By Mattie Knight


Many businesses are switching from the legacy telephone into VoIP phone systems. The new system comes with several benefits over the other telephony system. For an entity that is keen on reducing the cost of calling but without sacrificing clarity and availability, this is the choice technology to use. Here a few advantages of small business VoIP phone systems over other legacy ones for your Vancouver, BC business.

VOIP offers flexibility in that the employees can be reached or reach the office from whatever location they are in the world as long as they can access the Internet. Teams that may be out in the field can receive a call from clients and office as if they are sited on their desks. This also enables a firm invest in home-based or telecommuting opportunities.

The users of the new platform enjoy more options than the old telephony system. They can integrate the telephony into their smart-phones conveniently. The users also do not need t to have an operator or an office receptionist to forward calls that are made to them.

The switchboards are also not needed. It also eliminates the need for cabling and need to have someone to operate the switchboard. The system can even work from a standard computer system saving on cost and space. It requires no expensive service-level maintenance contracts for optimum functionality. It is a simple, fast, and easy way to communicate.

VoIP offers better services to the business in terms of support and remote servicing. Due to the fact that all functions are web-based makes it easier for assistance to be offered remotely and fast. It reduces the downtime and makes it easier for your organization to be reached by your clients. This also improves your services.

In many of the organizations, there are those who call with unrelated issues and offers. This wastes employee time and energy. Voice over Internet Protocol helps screen calls before picking them and decide what to do with them. The caller ID is displayed along with a list options for dealing with the call. If you receive unsolicited offers, you can save the number and reject such calls. You can also route your personal call calls to your personal cell phone.

Sometimes employees get calls from clients with queries that they do not have the answers to. Most of the times, they are forced to hang up and ask for advice. However, with VoIP, they can seek advice and information as they receive the calls without a client being aware. This helps convert more inquiries to actual businesses.

VoIP has very may features that make it easy to manage your entity telephone including setting quotas, conferencing, auto attendant, Do Not Disturb, Music On Hold, Door phone entry buzzer, call routing, email integration, and many more features. The new system lowers your costs offers scalability. Take advantage of the new system and get better services for you and your customers.




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