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How signs and graphics improve a customer's shopping experience

By Michael Zhang


No matter how good the product, brands will stay unseen without the proper signage, therefore , it's essential to let the public know where their business is and what they offer. This is especially true for brands that opt to trade within huge malls like John Lewis, for whom E-Handsome advertising has just supplied with several light box for illuminated graphics and signs in Oxford Street and Manhattan.

Signage is not only important in identifying a brand for existing customers, but is furthermore used to attract new customers. With the right mixture of signage and graphics, brands may be able to market their products toward purchasers of competing brands and convert them into customers of their own, which is critical in a department store that accommodates many high end shops all selling a corresponding product.

As well as assisting in brand identification, sign and graphics are also used to help shoppers navigate their way through each dept and at last to the point of sale. If signage is confusing or misleading, the consumer will have a poor experience and will possibly become annoyed and not return; illuminated graphics and signs are bold, attention-grabbing and the perfect navigation tool.

There are a selection of ways to display poster and symbol light boxes, a preferential method selected by John Lewis when redesigning their Premium Beauty office.

A well recognised maker of display light boxes and other high quality promotional and advertising products managed a new light box campaign for MINI. The light box, fixed with backlit PVC banner print, was installed in the Derby BMW Mini showroom.

Incorporating signage into a trellis framework permits shoppers to see through to other departments while having the ability to simply distinguish individual brands-by adopting this strategy John Lewis has managed to improve their customers' overall journey and experience in their stores.




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