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How A Company Can Utilize Trade Show Exhibit Display To Attract New And Loyal Customers

By Ida Dorsey


There is a growing trend of businesses to showcase their products at trade exhibition displays. Trade show exhibit display is an effective way of getting and retaining customers. It is also a way of networking and getting to know people who may turn into customers.

The economy is driven by revenues generated by the business community. In a market economy, there is a lot of competition and a need to offer unique products that will capture a segment of the market. All businesses are in need of customers who will not only use their services one time, but will come again and again to do business with them.

Be friendly and confident: The display itself is important as it represents your company, hence you should be friendly and confidently talk to any consumer. The exhibition is a competitive environment and involves the business spending to promote its name. Therefore, professionalism is essential while at the same time expressing yourself in a friendly and with relevance in order to gain the clients.

In order to reap maximum benefits from trade shows, a business needs to do adequate preparations before the event. Training of the business representatives is important. They should be properly informed about the company and the products. In addition to firm and product knowledge, the representatives should know how to handle visitors with courtesy and mild persuasion, without seeming to force them to buy a product.

Mention the upcoming trade show by advertising through print media, radio and television. This will prepare potential customers, they will attend the exhibition expecting to see your products. Printing and distributing company fliers will go a long way in informing your target customers, this should be done several weeks before the Exhibition. It may help to visit certain firms that consume your product, invite them to the exhibition. Remind them a week before the event.

There is a need to be visible during an exhibition, banners bearing the company's logo and colors should be put at strategic points. Display of the product or samples of the product is a must. Product display should attract people, everything at your stall should be eye catching and original. A knowledgeable company representative should be on hand to answer any questions that visitors will have. The representative should be patient and friendly as well as smart but not condescending, courtesy is key.

If the product is a food item, invite show goers who are visiting your stall or stand to taste or sample your product. You can also give them some giveaways to go try at home. Give out some little memorabilia to your visitors.

Branded items like hats, caps, key holders, are ideal to turn your visitors into future customers Have a feedback form and a pen ready, invite your visitors to share their thoughts about your products with you. Record your visitors' contacts. Pay them a courtesy call one week after the event, thanking them for attending the show and in particular for having visited your stall. You will have won yourself loyal customers who will order again.




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