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How Businesses Can Benefit From Avaya IP Office Phone System

By Rosella Campbell


Communication is the backbone for a business and while there are different types and forms of communicating, the use of telephone service is one thing that entities cannot do without it. When selecting a business phone system, ensure you get a reliable and cost efficient one. With Avaya IP office phone system, it is designed to offer scalable and cost effective way of communicating within and out of business.

You can increase and upgrade the capacity of extensions supported by the system as the business grows. When choosing the features in a telephone system, ensure that they bring value to your business. Some of the features you will get in the telephone systems will only add more cost to the bill footage.

One thing with businesses is that they will grow with time. If you choose a telephone equipment and software that does not allow for upgrade, it means that you are likely to be compelled to source for another one when the organization eventually expands. Many business owners are mobile and on the move. They may not have the time to remain in office and pick their calls.

However, this does not means that they cannot receive and respond to calls when away. With features like call forwarding and ability to use computers, tablets, laptops, smartphones, and home phones with a business line, it means they can be reached by customers anytime anywhere. Before you settle for a telephone equipment and system, first examine the kind of features it has.

When workers are able to communicate, it means that processes are accomplished pretty fast. You do not have to move from one office to another to deliver a message as this can easily be done on call. In addition, workers are able to minimize downtimes and waste of precious working hours.

There are hours when you are not likely to be in your office or employee are out of work and there are calls that need to be answered. Instead of clients calling and not being answered, you can consider the call-forwarding feature. You will be able to receive calls wherever you are whether at home or away in a vacation.

Workers in remote locations such as site employees can easily communicate with the workers in the offices in a cost effective manner. Besides, businesses need to have more realistic and effective communication such as video conferencing. Instead of attending seminars and discussions off the workplace, this can easily be done by using the videoconferencing feature.

It allows the callers to dial extensions directly and reach the workers or employees they want to speak to such as the sales representative, the accounting officer, or the marketing manager. Video conferencing is becoming an essential communication tool for many businesses. Business managers and representatives do not have to travel long distances to attend to conferences, workshops, seminars, meetings, and other activities. Voice message feature also enables callers to leave messages so that they can be called back whenever employees are back to office.




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