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What To Consider When Choosing An SMS Service Provider

By Alex D White


Short messages have become an integral part of communication systems in the world. Business organizations have not been left behind. Business executives find it easier and cheaper to send bulk short messages to both their clients and shareholders. Today, certain business entities that are not themselves mobile network operators have established themselves as SMS service providers. The problem is that even though these entities save organizations a lot of money, choosing the best SMS gateway provider can be difficult and challenging; thus, there are usually key considerations to consider.

You will need to evaluate the economic benefits behind using the company instead of just sending the short messages the normal way through mobile operators. This entails doing a cost benefit analysis, a key factor in every business decision. A good short message service company should have the cost of sending many messages at once decreasing as the client purchases more and more credits.

Some companies may hide some costs from their websites to make potential clients believe that it is cheap to use their services. They may for instance, fail to let you know that there are some costs you will incur in setting up the service. Try to ascertain the true overall costs of the service by asking fellow business people about what the company offers.

Be careful about companies that restrict the minimum amount of credits you can purchase in any one transaction. Settling for such companies will necessitate that you analyze accurately the number of people you will use the SMS on. If you are unable to determine the accurate number of your application users, then do not go for such brokers, as it will lead to wastage.

Try as much as possible to avoid purchasing credits that expire after short periods. Some companies have the lifespan of their credits extremely short. Such companies only compound your problem giving you another work of establishing the accurate number of people you will have to send short messages in a day to avoid over purchases.

Most companies include in their websites lists of geographical places that their networks cover. Ensure that your targeted country or region is listed there. What that means for you is that only messages meant for those geographical regions will be delivered. In some cases, those companies do not deliver messages meant to reach users using particular mobile operators.

Some companies may offer you low rates but have poor network quality. The messages you send may not at times not reach in time or at worst fail to reach its destination. Most companies offer you some few free credits that you can use to test the quality of the network. Just be sure that the company is going to offer you a solution but not a nightmare.

It is important that the company offers you a platform where you can manage your account. You should be able to check the credit balance in your account as well as make online purchases. While almost all companies offer you that service, the ease with which you can do it is not equivalent. Try to settle on the company with friendly user applications or interfaces.




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